Security at ColeaderAI

We protect your meeting data with practical security measures and complete transparency

Our Security Commitment

We're a solo-operated platform built with AI assistance, and we're completely transparent about our security. Our infrastructure is built entirely on enterprise-grade providers that hold SOC 2 Type II and/or ISO 27001 certifications. Most importantly: your meetings are yours alone - we never access, read, or train AI on your conversations.

🔐How We Protect Your Data

Password Security

Your password is encrypted using bcrypt, an industry-standard hashing algorithm. Even if someone accessed our database, they couldn't read your password.

Secure Authentication

We use JWT tokens for session management and support OAuth 2.0 with Google Sign In and Apple Sign In for secure, convenient access. Your login sessions expire automatically after 24 hours for added protection.

Isolated Data Storage

Each user's data is isolated in a SOC 2 Type II and ISO 27001 certified cloud database. Your meetings, transcripts, and insights are separated from other users and only accessible with your credentials.

Encryption at Rest

Your meeting data is protected with AES-256 encryption at rest - the same standard used by banks and government agencies. Audio recordings are stored in SOC 2 Type II and ISO 27001 certified cloud storage. Even if someone accessed our servers, your data would be unreadable.

Encrypted Connections

All data transmitted between your device and our servers uses HTTPS/TLS encryption, protecting your information in transit.

Automated Backups

Your data is automatically backed up with point-in-time recovery capability. If anything goes wrong, we can restore your meetings without data loss.

🛡️Access Controls

You Control Your Data

Only you can access your meetings and transcripts. There are no "admin" backdoors or support access to your conversations.

No Human Review

As a solo operator, I never review, read, or access your meeting content. Your business conversations remain completely private.

AI Privacy

When AI processes your queries, only the specific question and relevant meeting context is sent to our AI providers - Claude by Anthropic and OpenAI. Your entire meeting database is never sent. Your data is never used to train AI models. Audio transcription is processed by Deepgram Nova-3 with zero data retention.

Account Lockout Protection

After 5 failed login attempts, your account is temporarily locked for 2 hours. This protects against brute force attacks trying to guess your password.

Third-Party Limits

We only share data with essential services (like payment processing) and never sell or share your meeting content with anyone.

PCI-Compliant Payments

All payment processing is handled by PCI-compliant providers (Square and Apple). We never see or store your credit card information - it goes directly to these trusted payment processors.

🏗️AI & Infrastructure Providers

CoLeaderAI is built on enterprise-grade, independently certified providers:

AI Analysis - Claude by Anthropic & OpenAI

Powers meeting insights, search, and document generation. Your data is processed per-query and never used to train AI models. Both providers hold SOC 2 Type II certifications and maintain zero data retention policies for API usage.

Transcription - Deepgram

Converts your audio to text with high accuracy. SOC 2 Type II certified with zero data retention after transcription completes.

Infrastructure

All database, storage, and hosting providers hold SOC 2 Type II and/or ISO 27001 certifications. Data is encrypted at rest (AES-256) and in transit (TLS). Distributed across multiple server replicas for reliability.

Payments - Square & Apple

PCI DSS Level 1 compliant. All payment processing is handled directly by Square (desktop) and Apple (iOS). We never see or store your credit card information.

🚫What We DON'T Do

We never read or listen to your meetings
We never use your data to train AI models
We never share or sell your information to third parties
We never store passwords in plain text
We never claim security certifications we don't have

Your Security Responsibilities

Use a strong, unique password for your account
Consider using Google or Apple Sign In for added security
Don't share your login credentials with others
Get proper consent before recording any conversation
Log out when using shared computers
Report any suspicious activity immediately

Transparency & Questions

CoLeaderAI is independently operated and was built through AI collaboration. While CoLeaderAI itself does not hold its own SOC 2 certification, every infrastructure provider we rely on does. We chose our providers specifically for their enterprise-grade security posture, so your data is protected at every layer.

Have security questions or concerns?

security@coleaderai.com